Friday , March 29 2024

American Airlines Careers – Employee Relations Specialist

Website American Airlines

Job Description:

The Specialist/Senior Specialist, Team Member Relations is responsible for assisting leaders of people seeking guidance regarding specific team member matters. They coach and guide the business with team member concerns including the day to day performance coaching, provide guidance for draft/review of performance related documentation, guide leaders to investigate non-work environment matters (e.g. travel allegation violations, company/local policy, attendance, performance, etc.) and collaborate regularly with the legal and labor teams. The Specialist will have a direct impact on the work environment at American Airlines.

Job Responsibilities:

  • Investigates and drafts responses for external complaints and charges to defend the Company’s position and interests
  • Conducts ongoing formal and informal HR training on matters such as sexual harrassmen and discrimination
  • Partners with internal and external counsel when appropriate
  • Resolves employee HR questions and issues
  • Provides direction to employees/managers to resolve human resource issues (e.g. escalated benefits issues, transfers/demotions, departmental/management conflicts, etc.)
  • Conducts and/or supports investigations into claims of potential harassment and discrimination; escalates to senior personnel as needed
    accommodation
  • Partners with business to provide guidance to management, including conflict resolution, disciplinary action, and performance improvement counseling
  • Assists in the development and implementation of new policies and procedures
  • Partners with operational leadership in investigations into potential violations of company policies
  • Connects employee engagement to corporate business initiatives (own the message)
  • Explains and interprets company and governmental rules, regulations, policies, and procedures for employees and management
  • Serves as an advocate for our employees

Job Requirements:

  • Must be thoroughly familiar with state and federal employment laws including but not limited to; FMLA, ADA, FLSA, NLRB, Title VII, etc.
  • Ability to handle multiple priorities and produce results
  • Ability to demonstrate excellent project management skills
  • Ability to build and maintain positive relationships, be able to partner, use a subtle style and work collaboratively with others
  • Ability to travel
  • Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
  • Ability to handle sensitive and confidential information appropriately
  • Ability to have strong initiative and solid judgment abilities/skills
  • Ability to demonstrate effective problem-solving and decision-making skills

Qualification & Experience:

  • 1 years of experience handling internal complaint investigations
  • Bachelor’s degree in relevant field or equivalent experience/training
  • 3 years of Human Resources experience or 5 years of supervisory experience

Job Details:

Company: American Airlines

Vacancy Type:  Full Time

Job Location: Tulsa, OK, US

Application Deadline: N/A

Apply Here

getyoursvacancy.net