Wednesday , February 28 2024

American Airlines Flight Attendant Jobs – IT Applications Developer

Website American Airlines

Job Description:

This job is a member of the Digital Analytics Implementation Team within the Digital Platform Product for a key role in building out the American Airlines Digital Customer Experience marketing and analytics technology architecture, including managing the implementation and maintenance of the digital analytics tools (e.g., Adobe Analytics, Adobe Launch, Tealium and Qualtrics).

Job Responsibilities:

  • Collaborate with Digital Customer Experience Product Owners, IT partners and other key stakeholders to define and implement necessary requirements in order to properly report on relevant Key Performance Indicators (KPIs)
  • Maintains detailed documentation of analytics tools and measurement strategies
  • Keeps current on new features for our digital tools as well as keeping current on the ever-changing digital marketing technology to ensure that we are fully-utilizing our current tools as well as have the right tools in our stack
  • Manage the implementation and maintenance of analytics tools (e.g., Adobe Analytics, Tag Management System – Tealium, Adobe Launch)
  • Collaborates with our technology teams to add, update and verify implementation of analytics tracking on, mobile app, and kiosk
  • Performs duties of Adobe Analytics administrator, including SAINT classifications, managing shared dashboards, and designing custom segments to identify trends in visitor profiles
  • Implements, audits and improves marketing pixels, tool implementations and processes
  • Conducts quality assurance checks and data validation; identifies data collection issues and gaps; and recommends/implements fixes. Work with data engineers to help build the analytics layer of our team’s data environment
  • Collaborates with internal departments to oversee design, development, implementation, test and validation of changes to the Voice of Customer system (Qualtrics)

Job Requirements:

  • Experience with JavaScript, jQuery, and JavaScript Object Notation (JSON)
  • 3 years of full Software Development Life Cycle (SDLC) experience designing, developing, and implementing large-scale applications in hosted production environments
  • 3 years of professional, design, and open-source experience
  • Excellent understanding of databases and ability to mine large data sets using advanced SQL Skills

Qualification & Experience:

  • Bachelor’s degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
  • Experience with Tag Management Solutions (Tealium, Ensighten, Adobe DTM, GTM etc.)
  • Experience with Digital Analytics tools (Adobe Analytics, Google Analytics, Quantum Metric), preferably in an implementation capacity
  • Experience with iOS or Android Software Development Kits (SDKs)
  • Experience defining analytics strategy, developing analytics requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions under multiple deadlines.

Job Details:

Company: American Airlines

Vacancy Type:  Full Time

Job Location: Fort Worth, TX, US

Application Deadline: N/A

Apply Here