Friday , March 29 2024

Dnata Careers UAE – IT Operations Manager 2019

  • Full Time
  • Dubai

Dnata

Job Description

As the IT Operations Manager, you will oversee and ensure the delivery and effective functioning of ERP and related computer systems. The role demands strong, hands-on operational technical experience in systems administration, management and development, as well as proven skills in leading and managing technical teams, both on and offshore. The role is an essential part of a cross-functional IT/Business Team that designs solutions and delivers projects to budget and schedule. An agile and adaptive approach is needed in our dynamic, fast paced environment.

Job Responsibilities

  • Hardware Build (Data Centre)
  • Works with business subject matter experts to develop and implement project management plans to ensure the success of projects
  • Enterprise system design and development
  • Manage Data Migration
  • Writing technical specifications
  • Regularly communicate with key senior stakeholders to ensure the identification and tracking of project objectives
  • Management and technical leadership for all software development, integrations, hardware (Cloud Environment), network & configuration
  • Development of functional, technical, integration specifications
  • Managing testing and Go Live support
  • Applying standard structured approaches to deliver improvement requirements as identified
  • Ensuring timely risk management procedures are established and maintained
  • Managing the Software Development Lifecycle from requirements to development
  • Research solution options in conjunction with Solution Architect
  • Creating and executing against the project plan
  • Responsible for technical design and advice to determine appropriate interim and strategic solutions for the company’s ERP solution
  • IT Project – Management Systems (e.g Confluence, JIRA, Quality Centre)
  • Establishing and maintaining strong, productive relationships with internal clients, vendors and other key stakeholders

Job Requirement

  • Previous direct responsibility for system availability in a mission critical environment
  • Systems Knowledge – QAD and related suite, JD Edwards, DSI, SAP
  • Strong leadership qualities and able to lead by example
  • At least 5+ years recent and proven experience as a hands-on Operations Manager in the IT industry managing large scale ERP or similar systems
  • Excellent organisational skills
  • Excellent verbal and written communication skills
  • Strong stakeholder skills – able to manage expectations from the outset
  • Strong hands-on technical experience with IT systems and processes
  • Front-end web development experience in the context of ERP system
  • Proven track record managing teams and performance to agreed outcomes, both local and offshore
  • Able to manage people with various skills sets and years of experience whilst gaining their respect
  • Good logical & analytical problem resolution skills
  • Dynamic, agile, flexible and positive approach

Job Details

Company: Dnata

Vacancy Type: Full-time

Job Location: Mascot, AU

Application Deadline: N/A

APPLY HERE