Website Dubai Metro
Job Description:
Serco is looking for a Junior Audit Officer to join the team at Dubai Metro. The purpose of this position is to provide assistance to Audit Officer and Senior Audit Officer in setting up policies and drawing out different responsibilities of the Revenue Audit & Cash Management section of Dubai Metro.
Job Responsibilities:
- Ensure Station Agent shift form have all the valid supporting attached. Report any fake supporting or abnormality instantly to the senior audit officer for prompt action.
- Prepare and Submit Agent Wise Shift Reconciliation for all operators to Senior audit Officers. This includes comparison of Level 1 with Level 3 AFC System Reports.
- Visit Ticket Office/Revenue and Safe Deposit Room as per Audit Plan.
- During visits to Ticket Office and RSD have to identify and investigate any fraudulent/suspicious activities at stations.
- Comply with the surplus and loss procedure and submit all the required documents after due verification to senior Audit Officers on a timely basis. Verification process will include comparison of sales, collection, manual refunds and credit card with system generated data.
- Responsible for Collecting and Delivering Fine Receipt Books, tested and rejected tickets and cards from station to the Depot.
- Provide assistance in stock management; by doing internal movement of stock as and when required.
- Responsible for arranging and keeping records of all revenue forms/reports chronologically for Audit Purpose in the depot
- Ensure compliance of work instructions (Audit on Stations) while carrying out audits. Further they are responsible to ensure that all the revenue operational work instructions have been complied with throughout the year at stations on consistent basis.
Job Requirements:
- Ability to liaise in a professional and persuasive manner with staff at all levels in the organisation;
- Good communication skills and the ability to manage multiple tasks efficiently and work productively in a fast-paced, team-oriented environment;
- Basic understanding of station operations and associated activities;
- Good literacy and numeracy skills required for the role;
- Ability to understand complex systems and possess good IT skills;
- Strong organisational skills, detail oriented, and the ability to handle multiple priorities;
Qualification & Experience:
- Minimum of 1 year, preferably 2 years, of work experience in the related field.
Job Details:
Company: Dubai Metro
Vacancy Type: Full Time
Job Location: Dubai, United Arab Emirates
Application Deadline: N/A
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