Friday , March 29 2024

Dubai Metro Jobs – Training Supervisor

Dubai Metro

Job Description

The purpose this position is to deliver technical and non-technical training to Serco Dubai Metro (SDM), internal customers within the transport portfolio and external customers and to act as verifiers of the competence management system for SDM, and other areas of the transport portfolios as required.

Job Responsibilities

  • Keep up own safety competence requirement within own area of expertise.
  • Design and deliver training to learners including but not limited to: standard operating procedures, safety procedures and instructions, technical training, emergency/degraded work procedures, customer service, management/supervisory training and other integrated management system (IMS) or developmental related training.
  • Formulate detailed reports gathered from standardisation meetings and present to lead verifier and learning & development manager to influence future requirements for assessment and verification.
  • Provide detailed individualised feedback on learner progress and achievement in accordance with organisational requirements on conclusion of any/or delivered training.
  • Arrange, conduct and lead standardisation meeting with CMS assessors within own occupational expertise area as required.
  • Analyse feedback to evaluate customers and learners’ comments and provide reports to capture evaluation and provide any necessary changes / updates to courses.
  • Review and analyse training documentation at regular intervals and provide suggested changes/enhancements to develop documentation for future needs.
  • Act as an assessor of the CMS and provide judgement on employee’s competence, training needs and future development in line with organisational requirements.

Job Requirements

  • Should have minimum of 3 years of work experience in a railway, metro system or engineering environment.
  • Ideally a holder of recognised qualification in adult education or equivalent
  • Ideally a degree holder in any discipline.
  • Ideally a holder of internationally recognised assessor and verifier awards.
  • Should be professionally qualified with membership of a recognised professional institution
  • Should have minimum of 2 years of training experience plus 2 years of training experience

Job Details

Company: Dubai Metro

Vacancy Type: Full-time

Job Location: Dubai, United Arab Emirates

Application Deadline: N/A

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