Website Endeavor Air
Job Description:
The Inflight Base Manager – ATL manages the day-to-day operations for Inflight at the assigned base and leads a team of Regional Crew Managers and administrative support to ensure Flight Attendant competence and qualification with regards to safety, regulatory, service and communication requirements.
Job Responsibilities:
- Ensure Flight Attendants report operational situations and events accurately and timely.
- Track and provide feedback to Regional Crew Managers on the team’s performance, service, and uniform standards, ensuring compliance and expectations are met.
- Establish and account for Inflight base goals, initiatives, and operational performance metrics in dependability, work performance, attendance, operational goals, on-board service and customer service standards of performance.
- Establish, support and maintain agreements between Union and the Company through effective communication and interaction with union representatives.
- Manage the base’s SAFA (Special Assignment Flight Attendant) program, educational initiatives, and Inflight programs, policies and procedures.
- Supervise the Flight Attendant team and administer coaching, discipline, and recognition to create a successful team and meet performance objectives.
- Provide guidance to Regional Crew Managers on mentoring, supporting, investigating, and determining outcome of investigations and interviews when violations of company policy or federal regulations occur.
- Ensure Regional Crew Managers provide direct coaching, support, discipline and evaluation of all performance in the areas such as customer satisfaction, on-time performance, safety and completion factor.
- Certify the base administers Federal Aviation Regulations (FARs) and Flight Attendant Manual (FAM) compliance.
Job Requirements:
- Ability to multi task efficiently and effectively to meet deadlines
- Knowledge of FARs and Employee Contract Administration
- Analytical, interpretive and organizational skills
- PC proficient in Microsoft Office software, specifically Word, Excel, Outlook and Powerpoint
- Ability to work additional hours including evenings, weekends, and holidays as needed
- Ability to achieve Flight Attendant qualification and certification
- Interpersonal, written and verbal communication skills and able to work with all levels of an organization
- Reliable and self-motivated
Qualification & Experience:
- Bachelor’s degree or a combination of education and related experience
- 2 years of supervisory experience
- 3 years of experience in Inflight
Job Details:
Company: Endeavor Air
Vacancy Type: Full Time
Job Location: Atlanta, GA, US
Application Deadline: N/A
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