Website G4S
Job Description:
G4S Secure Integration is looking for a successful Technician that will be responsible for service calls including but not limited to: hardware and software repair and maintenance of warranty and extended warranty projects.
Job Responsibilities:
- Self performs and manages all service calls of intrusion detection, access control, and video management and data communication systems. On-site work will include troubleshooting of head-end computer systems, field hardware, field devices and sensors, and communication infrastructure including fiber optic cables.
- Completes service status reports (hard and soft copies), and other documentation as required. Use of software reporting (Service Center) a must.
- Organizes and coordinates service calls and preventive maintenance with Clients to discuss service activities, changes, and developments with the customer and site personnel.
- Provide warranty service, including replacement of defective material and repair of faulty workmanship within two days.
- Provide maintenance service for the warranty period, including at least two semi-annual visits to site for checking and adjustment of equipment.
- Answer service calls within 24 hours.
- Maintenance calls shall be completed within five days of notification.
- Software/firmware maintenance: new releases or updates of hardware, software, technical and alert bulletins released by the access control manufacturer shall be applied to the system.
- Other duties as assigned by supervisor.
Job Requirements:
- Extensive knowledge of electronics, computer programming, site service, and installation experience
- Experience with the following or similar systems: Software House, Nice Systems, Genetec, AMAG, Lenel, Honeywell, and Hirsch Electronics.
- Must have a valid driver’s license and be able to pass drug screening.
Qualification & Experience:
- High school diploma or GED equivalent
- 6 years of field experience
Job Details:
Company: G4S
Vacancy Type: Full Time
Job Location: New York, NY, US
Application Deadline: N/A
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