Thursday , March 28 2024

HSBC Bank Jobs – IT Client Support

HSBC Bank

Job Description:

HSBC is one of the world’s leading banks, with a network covering 67 countries and territories. Our global reach means we offer many ways for you to develop your career. We offer an inclusive, values-led culture, tailored learning and development programmes and competitive benefits. We have roles in retail, commercial, investment and private banking and a range of operational and functional teams.

Job Requirements:

  • Knowledge of best practice within a support environment.
  • Good Understanding of end user hardware and software and general IT Support principles
  • Knowledge of HSBC systems desirable
  • Overall understanding of desktop services and the supporting infrastructure
    Understand and interpret complex business and IT requirements
  • Good communication, both verbal and written
  • Have sufficient knowledge of IT Operations; understanding policy, processes, procedures and systems deployed.
  • Proven experience of support in a financial environment
  • A broad understanding of IT hardware, software, operations and networks
  • Ability to estimate fix times and prioritise faults.
  • Ability to work under pressure and deliver within limited timescales
  • Good inter-personal skills including the ability to influence peer group good negotiation skills
  • Strong interpersonal skills
  • General experience in IT support

Job Details:

Company: HSBC Bank

Vacancy Type: Full Time

Job Location: Dubai, United Arab Emirates

Application Deadline: N/A

Apply Here

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