HSBC Bank
Job Description:
HSBC is one of the world’s leading banks, with a network covering 67 countries and territories. Our global reach means we offer many ways for you to develop your career. We offer an inclusive, values-led culture, tailored learning and development programmes and competitive benefits. We have roles in retail, commercial, investment and private banking and a range of operational and functional teams.
Job Requirements:
- Knowledge of best practice within a support environment.
- Good Understanding of end user hardware and software and general IT Support principles
- Knowledge of HSBC systems desirable
- Overall understanding of desktop services and the supporting infrastructure
Understand and interpret complex business and IT requirements - Good communication, both verbal and written
- Have sufficient knowledge of IT Operations; understanding policy, processes, procedures and systems deployed.
- Proven experience of support in a financial environment
- A broad understanding of IT hardware, software, operations and networks
- Ability to estimate fix times and prioritise faults.
- Ability to work under pressure and deliver within limited timescales
- Good inter-personal skills including the ability to influence peer group good negotiation skills
- Strong interpersonal skills
- General experience in IT support
Job Details:
Company: HSBC Bank
Vacancy Type: Full Time
Job Location: Dubai, United Arab Emirates
Application Deadline: N/A
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