Monday , April 15 2024

JP Morgan Jobs in London – Payments Network Relationship Manager

Website J.P. Morgan

Job Description:

As a Relationship Manager, you will be accountable for working closely with Chase business partners to understand their goals and priorities and then partnering with and influencing clients to provide the best products, services and solutions possible.   In partnership with the rest of the team, you will have responsibility for handling client topics and issues impacting the Chase business, including advocacy, disputes, fraud/risk, customer benefits and enhancements, merchant and network offerings, network rules and policies, data cleansing (e.g. MCCs, merchant descriptions) and innovations.

Job Responsibilities:

  • Ensuring strategic and operational needs of the business are clearly articulated and progress is measured and reported to PNO and the business
  • Providing leadership in identifying, prioritizing and building consensus around new initiatives
  • Communicating news and relevant insights across the organization as appropriate
  • Proactively identifying ways to improve processes and procedures
  • Organize and facilitate quarterly business reviews and annual planning sessions to drive performance metrics

Job Requirements:

  • Understands the business and market dynamics for both debit and consumer card ecosystem
  • Strong understanding of payment processing and customer needs
  • Evidence of leadership, initiative, accountability, productivity and teamwork required
  • Effective leadership in managing multiple initiatives, multi-tasking and prioritization in a fast-paced, matrixed environment
  • Deep relationship management skills, working with internal and external individuals and organizations with a demonstrated ability to influence, add value, reach consensus and create win-win solutions
  • Exceptional oral and written communication skills and an ability to synthesize and articulate complex topics into simple, clear communications to all levels of the organizations.
  • Bachelor’s degree required
  • Financial services and relationship management experience
  • Strong understanding of payment processing
  • Must have banking payment experience
  • Strong technical aptitude for strategic problem solving
  • Collaborative thought leader that has strong project management discipline
  • Understand interdependencies between related inputs and their implications or current and future outcomes

Job Details:

Company:  J.P. Morgan

Vacancy Type:  Full Time

Job Location: London, England, UK

Application Deadline: N/A

Apply Here