Monday , April 15 2024

Lloyds Banking Group Careers – Relationship Manager

Website Lloyds

Job Description:

In the SME and Mid Corporates Client Relationship team we provide a first-class F2F relationship service enabling our customers to meet their ever changing requirements for accepting payments. Cardnet is a joint venture between Lloyds Banking Group and Fiserv and is our card payment acceptance service. We help businesses to take payments in person, online and over the phone

Job Responsibilities:

  • Manage the revenue and cost drivers and measuring the portfolio performance against KPIs. Determine pricing, sales and marketing plans, ensuring that benefits in terms of customer satisfaction and financial targets are realised.
  • Act as a source of professional expertise and have principal accountability for a client portfolio to meet customer needs
  • Adhere fully to product governance requirements to ensure compliance.
  • Establish and build relationships with stakeholders & customers to manage their multiple needs and to ensure the delivery of customer solutions. Support customer pipeline development with Coverage and Sales teams
  • Identify and effectively manage the key risk components of the end to end relationship and escalate where required

Job Requirements:

  • Acquiring Payments experience
  • Excellent communication and listening skills
  • Excellent sales and negotiation skills
  • The ability to explain complex information clearly and simply

Job Details:

Company: Lloyds

Vacancy Type:  Full Time

Job Location: Birmingham, England, UK

Application Deadline: N/A

Apply Here