National Trust Jobs – Welcome & Service Assistant

Job Description:

Working within a bustling atmosphere as part of passionate team this role as a Welcome & Service Assistant, plays a core part in providing fantastic customer service.

Job Responsibilities:

As the largest conservation charity in Europe we work hard to raise funds, so that we can continue to care for all the heritage in our trust. Visitors are a vital part of what we do, so you’ll be responsible for ensuring that you provide an excellent service to all our visitors, every day. As a Welcome & Service Assistant, it’s your role to ensure that the welcome our visitors receive is perfect, setting them up for an amazing experience for the rest of the day.

Job Requirements:

• Can demonstrate an empathetic, understanding and adaptable approach to different people’s needs, with a passion to deliver the highest standards of customer care.
• Skilled listener with great people skills
• Well organised and able to work with minimum supervision
• Strong written and verbal communication skills

Qualification & Experience:

• Proven experience of working to measurable targets
• Good team worker- flexible and adaptable and willing to grow experience and skillset across several different operation aspects of the property

Job Details:

Company: National Trust

Vacancy Type: Part Time

Job Location: Newcastle upon Tyne, GB

Application Deadline: N/A

Apply Here

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