Wednesday , May 5 2021

Seaworld Jobs in Daytona – Business Intelligence Manager

Website Seaworld

Job Description:

The Manager of Business Intelligence (BI) is responsible for the successful delivery of business intelligence information across the SeaWorld enterprise by providing analytics and insights that drive optimized decision-making to deliver operational efficiencies and improved guest experience.

Job Responsibilities:

  • Work collaboratively with key business partners to understand their information needs and provide high quality, high performing and intuitive data and reporting solutions
  • Drive the business intelligence operation forward by regularly evaluating new BI technologies, staying informed on current trends, practices, and tools, and recommending solutions that will provide actionable data insights to increase profits, reduce costs, and improve efficiencies across the enterprise
  • Strategize with business partners to implement new analytical approaches as needed (e.g., designing new segments to analyze guest behavior)
  • Manage multiple priorities, assess, and adjust quickly to changing priorities
  • Contribute to the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards to drive key business decisions
  • Travel and non-business hour work may be required
  • Work collaboratively with IT colleagues to analyze and optimize performance in all areas of the business intelligence operation (e.g. monitoring and tuning ETL processes and database performance)
  • Ensure ETL processes and associated troubleshooting guides are documented and knowledge shared amongst team members
  • Oversee the current business intelligence operation on a day-to-day basis, ensuring timely delivery of reports, analytics, and data insights to all functional areas of the business such as Marketing, Sales, Finance, Culinary, Merchandise, Operations, Legal, and Human Resources
  • Operate as a subject matter expert, leader, and mentor to improve the knowledge, skills and capabilities of data warehousing and business intelligence throughout the company
  • Ensure data operation best practices are documented and enforced

Job Requirements:

  • Above average documentation skills, with requisite attention to detail
  • Excellent conceptual, problem solving, and analytical skills
  • Ability to exert influence and collaborate with stakeholders to drive direction on BI projects
  • Excellent verbal and written communication skills
  • Excellent organizational skills, including the ability to multi-task, focus on detail, set priorities, and work independently
  • Ability to communicate/present to senior level managers
  • Proficient with ETL, enterprise reporting, and enterprise analytics tools such as MS SQL Server, SQL Server Integration Services (SSIS), SQL
  • Server Reporting Services (SSRS), Power BI, SAP Business Objects, Crystal Reports, Tableau, or others
  • Ability to collaborate effectively with colleagues and customers to resolve issues and implement business intelligence solutions that meet business needs

Qualification & Experience:

  • Expert knowledge of data architecture for data warehousing, reporting, and analytics
  • Bachelor’s degree in Computer Science or related field, or equivalent 5+ years of related work experience using Microsoft SQL Server tools to develop SQL code and ETL packages in a data warehouse environment
  • Experience with Big Data or Data Lakes
  • Experience with cloud data platforms such as Google Cloud Platform, Amazon Web Services, and Microsoft Azure
  • Previous theme park or hospitality experience
  • Experience with data science, machine learning, predictive analytics or similar disciplines
  • Advanced Microsoft Excel and PowerPoint skills

Job Details:

Company: Seaworld

Vacancy Type:  Full Time

Job Location: Daytona Beach, FL, US

Application Deadline: N/A

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