Jobs in London Underground – Product Manager

Job Description:

The Product Manager is accountable for the end-to-end management of allocated TfL technology and data products (within a product family) making all necessary provisions to meet the needs of their business area(s) and provide the required Technology & Data (T&D) capability to realise business outcomes.

Job Responsibilities:

• Own, manage and maintain pan-TfL roadmaps for their respective products that meet business needs in a cost effective and efficient manner and provide all necessary justification to secure investment against these roadmaps as part of the business planning process
• Owns all product-related engagements within and between the T&D department and the wider TfL stakeholder community ensuring stakeholders are adequately managed and clear direction is maintained for their products
• Ensure their product road-maps set out the capabilities required to deliver the agreed business outcomes and work with the T&D senior management team to ensure the T&D department develops capabilities in line with the agreed roadmaps
• Elicit and shape technology and data needs with relevant TfL stakeholders (mid management and user communities) for their respective products to ensure business outcomes are achieved in-line with agreed T&D strategies
• Provide subject matter expertise input into T&D strategies and represent their business area needs to ensure that T&D strategies are aligned with business strategy
• Ensure their TfL product roadmaps are informed by, and exploit, relevant opportunities presented within the wider technology and data marketplace to reduce the overall cost of ownership of their products over the business plan
• Sponsor change initiatives for their products, in line with agreed investment plans, and represent the customer needs within the T&D department to ensure new and/or modified products deliver the required business outcomes on time and within budget, as specified in their business case
• Baseline and manage all associated cost elements related to their products and provide this information in a transparent way to communicate the total costs of ownership (TCO) to all relevant stakeholders providing a foundation for cost efficiency plans

Job Requirements:

• Strong commercial acumen; able to competently conduct commercial negotiations and input into commercial activities
• Able to systematically define and implement product development strategies and product roadmaps
• Demonstrable mix of creative and technical flair, commercial realism and a pragmatic ‘can-do’ approach
• Demonstrable ability to develop a climate and practices of continuous product improvement
• Strong interpersonal skills including the ability and gravitas to influence at senior levels with positive effect
• Strong planning, problem solving skills and prioritisation abilities
• Ability to establish and document business needs and outcomes
• Successfully managed multiple complex technology and data products delivering value within an organisation of similar size, complexity and budgets as TfL
• Extensive experience of product ownership and management, gained within a large, demanding organisation with multiple stakeholder groups and operations
• Experience of working with end-users to sense and shape T&D needs towards meeting business needs
• Experience in a business analysis / other related analysis role desirable
• Resilience to champion a cost-conscious pan-TfL perspective on T&D investment & delivery within specific areas
• A working knowledge of Transport Systems or knowledge of a related industry area is desired.
• Modelling, analysis and research skills; able to synthesize complex sources of information into clear concepts to inform decision making inc. defining total cost of ownership, whole life product costing and return on investment indicators

Job Details:

Company: TFL

Vacancy Type: Full Time

Job Location: Hounslow, GB

Application Deadline: N/A

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