Friday , April 16 2021

United Airlines Flight Attendant – Sales Manager

Website United Airlines

Job Description:

Manages a geographic portfolio of mid to large Field Sales corporate and TMC accounts. Responsible for responding to RFPs, negotiating discount agreements, managing program performance and new business acquisition. Primary focus is to increase revenue, share and maximize program profitability through analysis, contract development and account management. Demonstrates understanding of the customer’s travel patterns, key influencer priorities and travel management practices. Uses consultative selling and leadership accessibility to build strong, “trust based” relationships within client hierarchy to establish United as a critical strategic business partner. Works closely with Director and JV partners. Highly visible within the business travel and local community.

Job Responsibilities:

  • Portfolio maximization and opportunity analysis: Conducts in depth data analysis, captures market intelligence, and leverages input from multiple stakeholders to create unique contractual and non-contractual client solutions that maximize share, profitability and customer loyalty. Responds to RFPs, establishes aggressive but reasonable goals and consistently monitors and drives goal achievement. Impements tactical pricing and Mileage Plus incentives and leverages OBT display tactics in highly competitive markets and lucrative revenue streams. Carefully monitors performance data and ensures that action is taken to quickly address opportunities and threats.
  • Account management, business planning, and administration: engages in day-to-day account management responsibilities, including resolution of service issues, capturing of competitive intelligence, account planning, monthly/quarterly reviews, performance reporting, budgeting, and preparing client-facing presentation materials.
  • Coordinates client proposals and agreements with sales colleagues, alliance partners and internal departments: ensures agreement integration and revenue/share maximization.
  • New business acquisition, promote direct and NDC channels: seek and target new business relationships. Grow portfolio by identifying, cultivating and contracting new and incremental SME, corporate and/or TMC agreements. Understand and promote direct and alternate booking channels, including NDC.
  • Client and industry engagement: cultivates healthy and productive business relationships with clients, including executive engagement. Visible at client, industry (BTA), civic and community events.

Job Requirements:

  • Foundational understanding of airline sales or travel industry sales
  • Knowledge and user experience with the company’s sales systems and data sources
  • Salesforce/CRM system experience
  • Experience or knowledge in Finance, Network Planning, Revenue Management, Marketing, Loyalty, and Alliances
  • Strong negotiation skills
  • Demonstrated general business acumen and financial aptitude
  • Proficiency in key business computer applications (ex. MS Office and Salesforce)
  • Communication and analytical ability
  • Aggressive, energetic, results orientation
  • Ability to create and deliver client-facing prese
  • Knowledge and user experience with the company’s sales systems and data sources
  • Salesforce/CRM system experience
  • 3 years of account management experience in airline industry or travel industry (supplier, consultant, TMC, etc.)

Qualification & Experience:

  • Bachelor Degree or equivalent work experience
  • ntations
  • Ability to cultivate business partnerships
  • Foundational understanding of airline sales or travel industry sales
  • Demonstrated general business acumen and financial aptitude
  • Proficiency in key business computer applications (ex. MS Office and Salesforce)
  • Communication and analytical ability
  • Aggressive, energetic, results orientation
  • Ability to create and deliver client-facing prese
  • 3 years relevant work experience with increasing levels of responsibility
  • 2 years of airline sales or travel industry experience (supplier, consultant, TMC, etc.)
  • Some domestic travel required.

Job Details:

Company: United Airlines

Vacancy Type:  Full Time

Job Location: San Francisco, California, US

Application Deadline: N/A

Apply Here

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