Website United States Postal Service
The Inspection Service criminal background check is conducted using United States information resources only (e.g., FBI fingerprint check, state and county checks). A criminal background check involves a 5-year inquiry for any location where the individual has resided, worked or gone to school within the United States or its territories. As a result of this limitation, the criminal background checks of individuals who have not resided in the United States or its territories for the preceding 5-years may not be considered complete. The Inspection Service may be able to process inquiries for U.S. Citizens only, but only if their time spent out of the country was spent as: a trailing spouse or dependent of someone working for the U.S. government (military or civilian), a missionary, a student attending school in a foreign country, a Peace Corps participant, or as an employee of a U.S.-based employer/company. If the Inspection Service is unable to perform a complete background check because of residency outside the United States, such individuals will be ineligible for Postal employment.
- Tracks and monitors all assigned background investigation requests and provide periodic status updates to supervisor.
- Prepares and coordinates requests for additional investigation when suitability/security issues are not sufficiently resolved to make a determination. In cases of potential adverse action, prepares written summary of reasons to afford the applicant or employee an opportunity to respond. Ensures that case files, electronic files and records are properly maintained and secured in accordance with established procedures.
- Reviews and evaluates background investigation reports to determine compliance with federal investigative standards. Contacts appropriate sources (internal and external) to obtain additional information as necessary.
- Works collaboratively in a cross-functional environment. Interacts with internal and external customers and information providers.
- Adjudicates low risk personnel suitability background investigations for employees, contractors and vendors in adherence with applicable policies and adjudicative procedures. Ensures all relevant suitability questions have been resolved, all pertinent material and rating factors have been considered, all pertinent laws, rules and regulations have been followed, and appropriate actions have been taken or recommended. Makes adverse decisions in cases requiring an unfavorable determination.
- Accesses various databases and computer systems, including federal agency databases, to request, extract, and/or input confidential/sensitive information and initiate investigative checks.
- Answers inquiries verbally and in writing from requestors and management concerning completed and open background investigations.
- Ability to communicate effectively, both orally and in writing.
- Ability to navigate in various databases, extract sensitive information and perform investigative checks.
- Ability to multi-task and work cooperatively to interact positively with co-workers and customers, exercising courtesy, discretion, and appropriate handling of sensitive or confidential employee information.
- Ability to understand and follow established policies and procedures sufficient to process and evaluate investigative inquiries and conduct detailed reviews of reports from external agencies and vendors for accuracy and completeness.
- Ability to exercise proper discretion regarding the integrity and security of confidential and sensitive information, records and files.
- Knowledge of personnel suitability investigation regulations and operating guidelines to determine suitability for employment, investigative requirements and FOIA/Privacy Act procedures.
Company: United States Postal Service
Vacancy Type: Full Time
Job Location: Memphis, TN, US
Application Deadline: N/A