Website WestJet
Job Description:
The Controller – Warranty, Insurance & Cost Recovery is responsible for coordinating aircraft component related warranty, insurance and cost recovery processes within WestJet.
Job Responsibilities:
- Monitoring and following up on insurance claims.
- Reviewing, gathering data and creating reports for submission to insurance regarding aircraft damage and incident claims in conjunction with Technical Operations’ Safety Department and responsible Management.
- Assisting the Component Repair Team in the creation of Repair Orders and Exchange Orders.
- Reviewing and submitting airframe, component and engine warranty claims with OEM’s and Vendors per contractual terms and obligations (IE;
- Boeing standard warranty and PSAA, De Havilland Aircraft of Canada Warranty Program, Vendor warranty programs, Freight & Labour and SB/SL credits ).
- Maintaining a warranty, insurance, TAT and cost recovery dashboard including the tracking of metrics for accepted vs. denied, total dollars recovered, outstanding claims and claims by vendor.
- Monitoring and following up with vendors regarding outstanding TAT claims.
- Monitoring and following up on third party incident cost recovery claims.
- Working with the Component Repair Team on Component Repair Expedite processes.
- Monitoring and following up with OEM’s and Vendors regarding outstanding warranty claims.
- Reviewing and submitting component repair TAT penalty claims with vendors per contractual terms.
Job Requirements:
- Working knowledge of the Boeing Standard Warranty and PSAA programs / processes considered an asset.
- Strong computer skills – MS office environment.
- Working knowledge of the aircraft component MRO process and contracts considered an asset.
- Must be meticulous with an extreme focus on detail.
- Working knowledge of the TRAX CMTS.
- Ability to work in a fast-paced and often high-pressure environment while maintaining composure and diplomacy.
- A proven team player but also possesses the ability to make decisions and work independently as the operation warrants.
- Working knowledge of the De Havilland of Canada Standard Warranty program / processes considered an asset.
- Minimum 3 years of experience working within an aircraft technical operations environment in a related role such as Aircraft and component repair, aircraft / component warranty, or Aviation Insurance.
- Strong written and verbal communications skills.
Job Details:
Company: WestJet
Vacancy Type: Full Time
Job Location: Toronto, Ontario, CA
Application Deadline: N/A
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